IT support built for professional service teams in Seattle
Security that doesn't slow you down, file sharing that makes sense, managed devices, and websites that don't drop leads.
Clear ownership. Practical advice. Real results.
Who we typically work with
If you're a professional services team in the Seattle area, odds are we've seen your exact setup before.
Law Firms
Security-first IT that keeps client work moving without runaway costs.
CPA / Accounting
A cleaner document flow and safer communication, especially during deadline season.
Construction & Architecture
Keep legacy tools working, speed up slow machines, and keep project files accessible on-site.
Home Services
Dispatch clarity, better follow-up, and fewer tools fighting each other.
Private Schools (K–8)
Reliable, safe school technology, plus the specialized stuff most MSPs don't want to touch.
Other Professional Services
Same problems: security, files, devices, and lead flow, handled cleanly.
Other industries we support
If your Seattle-area organization depends on secure access, reliable devices, and clear workflows, we can probably help.
What do you need IT to do better?
Pick the outcome, and we'll translate it into a clear plan and implement it.
Secure sign-in & access
Typical work includes: MFA rollout, conditional access, and passwordless security
File sharing & permissions
Typical work includes: SharePoint structure, mapping permissions, and external rules
Managed devices stay ready
Typical work includes: Intune enrollment, encryption, and automatic updates
Email deliverability & protection
Typical work includes: SPF/DKIM/DMARC, anti-phish tuning, and safety filters
Lead routing & intake
Typical work includes: Forms, routing rules, and shared inbox/CRM handoffs
Website + automation workflows
Typical work includes: Booking flows, reporting handoffs, and tool integrations
Law Firms
What we see most often
- Email is the #1 risk and the #1 time-waster when something feels off
- Files get shared in too many ways (attachments, links, portals) and nobody's sure what's safest
- Hybrid work creates uneven experiences: office PCs, home laptops, personal devices, and inconsistent setups
- Software pains with case management, E-discovery, time keeping, billing, and document management
What we implement
- A clear email protection baseline + practical trust checks for sensitive requests
- A predictable way to share and store matter files so everyone follows the same pattern
- A hybrid setup that's consistent across devices, locations, and users (without locking people down unnecessarily)
- Cost clarity: what's included, what's extra, and how to prevent surprise spend
Security becomes a background process that protects client confidentiality without forcing staff to jump through hoops. Files are organized by matter, and permissions stay tight even as cases close.
CPA / Accounting
What we see most often
- Client docs arrive everywhere: email, portals, texts, and duplicates
- Access to accounting and client systems is fragile (remote access, shared drives, permissions, version confusion)
- Busy season amplifies risks and stress, both security and workflow
What we implement
- A simple intake pattern: where docs go, how they're named, who owns them, how you find them later
- A reliable way for staff to access accounting and client systems (in-office and remote) without hacks
- Email protection + safer handling for payment/banking changes and sensitive requests
- Remote work standards that reduce inconsistent setup problems
Seasonal staff are onboarded and offboarded with zero friction. Sensitive financial data remains accessible only to those who need it, and your email reaches client inboxes reliably during busy season.
Construction & Architecture
What we see most often
- Critical apps are older, specialized, or picky, and replacing them isn't realistic short-term
- Workstations get bogged down (big drawings, large PDFs, multi-monitor setups, GPU/RAM bottlenecks)
- Teams need access from the field or job site where internet isn't dependable
- Sharing plans and proposals is inconsistent and makes the company look less polished than it is
What we implement
- A stability-first plan for legacy apps (modernization only where it actually helps)
- Workstation standards that match real workloads (performance + uptime)
- On-site access strategy: the right mix of local access, remote access, and sync without corruption and duplicates
- A cleaner client-facing sharing + pitching workflow (templates, predictable links, version control)
Project files are fast and reliable whether in the trailer or the main office. Computer performance keeps up with large drawings and complex models, and legacy apps stay stable while you focus on the build.
Home Services
What we see most often
- Dispatch is running on tribal knowledge: whiteboards, texts, and manual coordination
- Leads come from calls/forms/GBP and don't land in one consistent place
- The office is juggling scheduling, invoices, and customer notes across too many systems
- The core software is either underused, poorly configured, or doesn't match how the business really operates
What we implement
- A simple dispatch visibility setup: who's assigned, what's next, ETAs, and fewer surprises
- A lead capture + follow-up system with clear ownership (no more dropped handoffs)
- Office workflow cleanup: where customer info lives, how notes are tracked, how handoffs work
- Software clean-up: configure what you already have better, reduce tool overlap, and add automation only where it pays off
Every lead is captured and assigned to a clear owner immediately. Dispatch is visible and predictable, and the office runs on a consistent workflow where customer info and schedules are always in sync.
Private Schools (K–8)
What we see most often
- Schools aren't just an office with laptops. They're a campus with many systems
- Staff need simple, consistent access to files and classroom tools
- Devices are shared, moved, and used by many people, which breaks standard business IT rules
- There are technology systems that require hands-on skill: networks, cameras, door access, intercoms, classroom A/V, printers, projectors, document cameras, and more
What we implement
- A school-friendly security baseline that protects data without blocking learning
- A clear model for where staff files live and how sharing works (so it stops being a daily frustration)
- Device standards for shared iPads and staff devices (consistent setup, predictable behavior)
- Practical coordination across campus systems, working with vendors when needed, but owning the outcome
Schools have more real-world tech than most businesses: security cameras, door access, classroom A/V, printers, and safety systems, not just laptops and email.
Ready to talk about what's not working?
We'll map the fastest path to a calmer, more secure setup.
Start a conversationQuestions we hear all the time
If you don't see your question here, we'll answer it quickly in a discovery call.